Which Microsoft 365 plans include Intune Remote Help?
11 licenses in this catalog include Intune Remote Help, and 6 more licenses list it as partial, announced, an add-on or to verify.
Lowest-priced way to get it among Enterprise & Business licenses: Enterprise Mobility + Security E3 at $12.00 per user/month.
Find the cheapest plan for Intune Remote Help and other features- Product area
- Device management
- Included
- 11 licenses
- Partial, announced or add-on
- 2 partial or announced
- To verify
- 4 licenses
Every license that lists Intune Remote Help
17 licenses, by how they include it. Prices are US list prices per user/month with an annual commitment unless they say otherwise.
- Included
- Included at that level
- Add-on
- Partial or announced
- Unclear in the sources; verify before buying
- Not included
Included, 11
| License | Coverage | US list price |
|---|---|---|
| Microsoft Intune SuiteAdd-on. Requires Microsoft Intune Plan 1 or a suite that includes it. | Included | $10.00 per user/month |
| Enterprise Mobility + Security E3Security, identity & device management | Included | $12.00 per user/month |
| Enterprise Mobility + Security E5Security, identity & device management | Included | $18.00 per user/month |
| Microsoft 365 E3 (no Teams)Microsoft 365 Enterprise | Included | $30.45 per user/month |
| Microsoft 365 E3Microsoft 365 Enterprise | Included | $39.00 per user/month |
| Microsoft 365 E5 (no Teams)Microsoft 365 Enterprise | Included | $51.45 per user/month |
| Microsoft 365 E5Microsoft 365 Enterprise | Included | $60.00 per user/month |
| Microsoft 365 E7 (no Teams)Microsoft 365 Enterprise | Included | $90.45 per user/month |
| Microsoft 365 E7Microsoft 365 Enterprise | Included | $99.00 per user/month |
| Microsoft 365 A3Microsoft 365 Education | Included | No published list price |
| Microsoft 365 A5Microsoft 365 Education | Included | No published list price |
Partial or announced, 2
| License | Coverage | US list price |
|---|---|---|
| Microsoft 365 G3 — GCCMicrosoft 365 Government | ~ Announced; availability not confirmed | No published list price |
| Microsoft 365 G5 — GCCMicrosoft 365 Government | ~ Announced; availability not confirmed | No published list price |
Feature availability varies across GCC, GCC High, and DoD; inherited commercial coverage is shown only as an unverified comparison baseline.
To verify, 4
| License | Coverage | US list price |
|---|---|---|
| Microsoft 365 G3 — DoDMicrosoft 365 Government | ? Verify against the selected government cloud | No published list price |
| Microsoft 365 G3 — GCC HighMicrosoft 365 Government | ? Verify against the selected government cloud | No published list price |
| Microsoft 365 G5 — DoDMicrosoft 365 Government | ? Verify against the selected government cloud | No published list price |
| Microsoft 365 G5 — GCC HighMicrosoft 365 Government | ? Verify against the selected government cloud | No published list price |
Feature availability varies across GCC, GCC High, and DoD; inherited commercial coverage is shown only as an unverified comparison baseline.
Sources
Checked cell by cell
- Microsoft 365 E3: Included, checked November 1, 2026Included with Microsoft 365 E3 ... Advanced Analytics identifies risks early, while Remote Help and Intune Plan 2 secure specialized devices and mobile applications.Microsoft: microsoft-intune-pricing (opens in a new tab)
- Microsoft 365 G3 — GCC High: ? Verify against the selected government cloud, checked November 1, 2026Microsoft 365 G3 GCC High: Intune Advanced Analytics, Microsoft Defender for Office Plan 1, Intune Plan 2, Copilot Chat enhancements. Remote Help is listed for G3 GCC only.Microsoft: 2026-m365-packaging-pricing-updates (opens in a new tab)
- Microsoft 365 A1 for devices: not included, checked November 1, 2026Microsoft 365 A1 (M365EDU_A1) lists AAD_EDU, INTUNE_A, INTUNE_EDU and WINDOWS_STORE; no REMOTE_HELP.Microsoft Learn: licensing-service-plan-reference (opens in a new tab)
- Microsoft 365 A3: Included, checked November 1, 2026"Microsoft 365 A3 Suite features for faculty" includes REMOTE_HELP (Remote help).Microsoft Learn: licensing-service-plan-reference (opens in a new tab)
- Microsoft Intune Plan 2: not included, checked November 1, 2026Plan 2 "extends Plan 1 with Microsoft Tunnel for Mobile Application Management, specialty and shared device management, and Firmware-over-the-Air (FOTA) updates"; Remote Help is an add-on or Intune Suite.Microsoft: microsoft-intune-pricing (opens in a new tab)
Announced, availability not confirmed
- Microsoft 365 G3 — GCC, Microsoft 365 G5 — GCC: announced December 4, 2025, checked November 1, 2026Intune lists these capabilities as supported in GCC High/DoD, but no government SKU in the service plan CSV or Message Center confirms they are included yet.Announcement (opens in a new tab) · Where availability was checked (opens in a new tab)
Licensing sources for the whole catalog
- Microsoft Subscription Suites Licensing Guidance (opens in a new tab)Primary catalog boundary for Enterprise, Frontline, Business, EMS, Education, and Government suites, including E7 and the current Defender and Purview suite names.
- Microsoft 365 Product Terms (opens in a new tab)Current product availability and licensing terms for Microsoft 365 suites, add-ons, no-Teams variants, Copilot, Entra, Defender, Purview, and Viva offers.
- Government Feature Availability (opens in a new tab)Government service availability differs across GCC, GCC High, and DoD, so commercial inheritance is treated as an unverified baseline rather than definitive coverage.
5 cells of this feature were checked against the page cited. How the catalog is verified